In 2025, 26 Social Security Administration (SSA) offices will close across the United States, which could affect millions of Americans who rely on these offices for vital government services.
The closures are part of a broader plan by the federal government to reduce costs and push more services online. While this change may make operations more efficient, it could present challenges, especially for seniors, people with disabilities, and those living in rural areas.
This article will explain which offices are shutting down, how to access services online, and what you can do if your local SSA office is affected.
Why Are SSA Offices Closing?
The closure of these 26 SSA offices is part of a cost-saving initiative by the Department of Government Efficiency (DOGE). The aim is to consolidate underused spaces, reduce lease costs, and move more services to digital platforms.
This move has been criticized by some groups, such as AARP, who worry about the negative impact on those who need in-person assistance.
The SSA has indicated that only temporary closures are confirmed, but many watchdog groups have pointed out that some closures could be permanent. The 26 SSA field offices are among those considered underused or non-essential.
List of SSA Offices Closing in 2025
Here are some of the locations where SSA offices will be closing:
Alabama: Gadsden
Arkansas: Forrest City
Colorado: Grand Junction
Florida: Melbourne
Georgia: Albany
Kentucky: Hazard
Louisiana: Monroe
Mississippi: Meridian
Montana: Missoula
North Carolina: Roanoke Rapids
North Dakota: Minot
Nevada: Las Vegas (Bridger Ave.)
New York: West Nyack
Ohio: Zanesville
Oklahoma: Lawton
Texas: Greenwood
West Virginia: Logan
Wyoming: Cody
Impact of SSA Office Closures
The closure of these offices will have a significant impact on people who depend on face-to-face services. Here’s how it could affect different groups:
1. Longer Travel Times
For many people, particularly those in rural areas, traveling to the nearest SSA office could mean a drive of several hours. This can be particularly difficult for older adults, individuals with disabilities, or those without easy access to transportation.
2. Less In-Person Support
With fewer offices open, many people will have to rely on digital services, which could be a challenge for those who are not comfortable using technology or do not have reliable internet access.
3. Delays in Services
With fewer SSA offices and a shrinking workforce, delays in processing claims for Social Security benefits, disability claims, and Medicare enrollment could become more common.
How to Use SSA’s Online Services
To reduce the need for in-person visits, the SSA encourages people to use their online services. Here are some things you can do at the SSA’s website (ssa.gov):
Apply for retirement, disability, or Medicare benefits
Replace a lost or stolen Social Security card
Check the status of your claims
Estimate future benefits
Update your address or direct deposit information
Setting up an online account is a smart way to manage your benefits and avoid unnecessary trips to a physical office.
What Experts Are Saying
Organizations like AARP and the National Committee to Preserve Social Security & Medicare have expressed concerns about the closures, especially how they may disproportionately affect older adults, low-income individuals, and people living in underserved areas.
AARP has called on the SSA and Congress to ensure that the closures don’t lead to a reduction in service quality.
Action Steps: How to Prepare if Your SSA Office Is Closing
If your local SSA office is one of the 26 set to close, here’s what you can do to prepare:
1. Check Your Local Office Status
Visit the SSA’s official Closings and Emergency Page or call 1-800-772-1213 to find out if your local office is closing.
2. Create an Online Account
Sign up for a “my Social Security” account at ssa.gov/myaccount. This will allow you to manage your benefits and access many services online.
3. Find a Nearby Office
Use the SSA’s Office Locator Tool on their website to find the nearest office if your local one is closing.
4. Seek Help from Local Community Resources
If you need help understanding your benefits or filing claims, consider reaching out to local organizations like AARP, legal aid clinics, or Area Agencies on Aging for assistance.
The closure of 26 Social Security offices in 2025 is a significant change that will affect many Americans, particularly those in rural areas or with limited access to technology. While the shift to digital services can offer convenience for some, it may create challenges for those who depend on in-person assistance.
By preparing ahead—setting up an online account, using the SSA’s digital services, and reaching out for help when needed—you can continue to manage your benefits without too much trouble. Stay informed about the closures and take action early to minimize any disruptions to your services.
