A Pasadena woman is expressing frustration after struggling with a severe termite infestation in her apartment at Southmore Park Apartments. Natalie Garcia, who is expecting a baby, has been living in the apartment for two months but is now seeking to move out due to the ongoing issue and the lack of action from the property management.
Termite Infestation at Southmore Park Apartments
Despite the well-maintained exterior of the complex, the interior conditions at Southmore Park Apartments have been far from ideal. Garcia first noticed the problem when she began seeing holes in the walls filled with dirt, and soon after, she discovered the termites.
“I started noticing holes in the wall of dirt, and then I noticed the termites. I sent the work order since May 26, and nothing was being done about it,” Garcia explained. Despite submitting a work order on May 27 and raising concerns with the property manager, no action was taken to resolve the issue.
Unsettling Experience and Lack of Response
Garcia described a particularly disturbing incident: “Last night was the grossest ever. We were in the middle of eating dinner and I look up and just a whole bunch of termites are flying.” The situation has understandably made Garcia anxious, especially with a baby on the way.
The complex’s management has been unresponsive to Garcia’s complaints. She claimed that the property manager informed her the termite treatment machine was broken and that they were waiting for it to be fixed. Only after Garcia threatened to go to the news and the city did the management decide to take action.
Calls for Relocation
Garcia, now feeling unsafe in the apartment, is seeking to be relocated within the complex. She feels that the situation has become unbearable, and with her baby coming soon, the living conditions are simply not suitable.
The ongoing issue at Southmore Park Apartments highlights the challenges many tenants face when dealing with unaddressed maintenance problems.
While Garcia’s complaints have gone unanswered for weeks, her decision to speak out publicly may push the property management to take more immediate action to resolve the infestation and improve living conditions for all tenants.
