By J.B. Blocker
Help me! I’ve got a virus!
I called my daughter. I called my editor. I called a geek friend. Check that, I called several.
They had their own viruses. What else did we have in common? We all use Facebook, hotmail, and have some sort of anti-virus already installed.
I tried everything over hours of following my daughter’s instructions and then hours more with my geek.
My laptop eventually wouldn’t boot up because my anti-virus had a virus!
at the Chamber
I go to the Wednesday morning Links breakfast for the McKinney Chamber at Saltgrass on US 75 and El dorado. One of the regular 100-plus friendly faces is Tracy Holz.
That morning, Tracy talked about his $97 computer repair service.
I picked up his card and read his Redneck Glossary. Here it is with his permission.
Reboot – What you do when yer done scratchin’ yer feet.
Server – The feller who doles out the beans.
Hardware – Nuts, bolts, nails, and so on.
Spread sheet – One way of fertilizin’ a field.
Cell Phone – What you use to make yer one call from jail.
After reading that, I felt dumber! That’s when I realized that I really wish I could trust someone with my brain.
My whole writer’s life revolves around my computer. I have wasted hours ad in finitum over a slow computer and more hours waiting for a link.
Andrew Shull is a State Farm agent who is a regular at the Links meetings.
I asked him for a reference. “I’ve known Tracy for about 4 and a half years. He has helped me set up computers and helped me maintain them in my office and at my home. He is always trying to find a way to give you the most for your money.”
Ian Buchanan is a finance whiz for Interfacefinancial.com. He is also an Ambassador for the McKinney Chamber.
“Tracy is a great resource. He knows his stuff, is very honest, and customer focused.”
I dropped my brain off at his 4550 Eldorado office and got a receipt from his sister Elizabeth who keeps Tracy in line while he keeps us on line.
A few hours later, they called! They had cleaned and removed about a gazillion viruses. They added a free anti-spyware, anti -Trojan, scanner and cleaner. They told all the software that was booting up every time I turned to computer on to wait until I ask for them.
And as a bonus, Tracy added a replacement 256 memory card to replace my faulty one for free!
As it turns out, High Tech Redneck doesn’t try to sell you new computers, and they don’t sell off repaired trade-ins. They did have a spare part that they just gave me. I like that.
This is my thank you letter to Tracy and my fellow Chamber members. Tracy is as advertized. A friendly, reliable, and courteous businessman who knows his stuff so I don’t have to. All for $97!
From what I understand, Tracy will make home visits to help set up computers, Internet connections or to repair for a $97 house call. If you have to have hours of systems checks and downloads you should drop it off or have it picked up to save charges for waiting.
I do know this. Tracy will figure out the way to save you the most time and money. Then you’ll be writing one of these letters.